These links may be helpful.
- PROFECO web site
The Spanish language site of Procuraduría Federal del Consumidor - Locogringo.com
Blog site that posts notices by vacationers. This link is to a comment on the September closing of Dreams Tulum - US Consulate, Consumer Affairs, Merida, MX
email address of US Consulate office in Merida - US Consulate, Playa Del Carmen Att: Samantha Mason
- Laura Mejía Department of Conciliation Services for Foreign Residents PROFECO
Laura Mejía is an english speaking contact here that has responded coherently in the past.